Zendesk support Android App

The description of Zendesk support: Great customer support is tied to the customer not a desk. Zendesk support for android is built for team leaders and agents on the move. The features of support for android include: access to your ticket views sorting and grouping of ticket lists scroll through tickets by swiping left and right a real time list of activity on your tickets in a notification feed get push notifications on ticket updates configure which notifications you receive and when view the details of your tickets including comments with rich text and inline images respond to tickets and update assignee ccs tags and any other ticket fields apply predefined responses or macros to tickets containing frequently asked questions preview macro changes upload and view attachments on tickets take a photo and attach it to a ticket search tickets deeplink from emails into your tickets pick up where you last left off on a ticket as you go from mobile to desktop (mac) leave feedback and report issues directly through the appzendesk builds software for better customer relationships..